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Senior IT Administrator (m/f/d) Operations

  • Full-time
  • Germany
  • Hamburg

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At Taxdoo, we leverage the highest levels of tax, accounting, and tech expertise to build products and services that enable e-commerce businesses to accel and fulfill our ambition to become the gold standard in tax and accounting for European e-commerce.

At the heart of our approach is the steady commitment to prioritize our product. We seamlessly blend cutting-edge technology, extensive expertise in tax and accounting, and a profound level of empathy for our customers. This combination has resulted in the vast satisfaction and trust of thousands of customers across Europe, or as we prefer to call it “Taxdoo and Done”.

Bye, Bye, Bureaucracy” stands for our motivation to free e-commerce entrepreneurs from unnecessary processes and regulations so they can entirely focus on their core competence. We are redefining the tax and accounting industry, which requires us to make bold decisions and excel in everything we do. Even if you think you might not check every requirement of the job description, we encourage you to apply. We are more interested in your potential and passion than your previous experience.

Our Way

When it comes to hiring, we have a way. Strongly believing that great minds think alike, we want to join forces and align with you in four simple steps.

  1. 01
    Meet the recruiter

  2. 02
    Meet the team

  3. 03
    Meet the founder

  4. 04
    Offer

What you will do

  • As the senior administrator of our iOS environment, you play a pivotal role in overseeing the technical changes and operational control of our IT infrastructure, ensuring the seamless continuity of IT operations. Your responsibilities extend to serving as a key point of contact for network and IT security matters.
  • Your role involves conducting thorough problem analysis, providing support, and overseeing the implementation of new solutions and projects from initiation to completion. You actively participate in the strategic decision-making process, contributing valuable insights.
  • Viewing yourself as a service provider for our employees, you diligently monitor systems, analyze, and rectify faults independently or in collaboration with manufacturers and partners. Additionally, you are proficient in setting up and administering both hardware and software. Your expertise extends to the management of our existing Google Workspace and Atlassian environment.
  • Furthermore, you are at the forefront of 1st and 2nd level IT support, ensuring a prompt and effective resolution of issues. Your role encompasses the configuration and provision of IT hardware, adding another layer to the comprehensive support you provide.

What you are good at

  • Possesses a solid foundation through the completion of IT training or relevant studies in the IT field, coupled with practical experience.
  • Proficient in installing, configuring, and maintaining iOS environments and Google Workspace, with a strong grasp of software distribution for added versatility.
  • Boasting knowledge and hands-on experience with Atlassian tools, showcasing a deep understanding of their functionalities.
  • Demonstrate dedication to efficiency through a commitment to automation and integration wherever possible, ensuring streamlined processes.
  • Excel in setting up security standards and ensuring ongoing maintenance, emphasizing the establishment and adherence to best practices in data and system security for a robust IT environment.
  • Excellent communication skills in both German and English, fostering seamless collaboration and understanding across linguistic boundaries.
  • Display a work approach characterized by a strong analytical mindset, service-oriented outlook, and proactive problem-solving.
  • Exhibit a high degree of team and service orientation, along with a strong sense of responsibility and self-organization.
  • Bring 2-4 years of professional experience in IT support, offering practical insights and hands-on expertise to address diverse challenges.
  • Possess familiarity with ticket systems, enhancing the ability to navigate and resolve issues efficiently.

Join us in saying “Bye, Bye Bureaucracy” together!

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Click & Connect

We love hearing from you. Meet the recruiter looking after this job opening and connect in case you have any future questions.
Madhura Kulkarni
Senior Talent Acquisition Associate

Why Taxdoo?

We know that with great power comes great responsibility. This is why we know what’s on you, what’s on us, and what we can do together.

You
You

Whether you are a self-starter or a team player, at Taxdoo we have your back. We work hard (but happily!) to create a place where your voice is heard and your ideas will come to life - no matter how big or small they may be.

Us
Us

Communication is key. As every vibrant startup grows, we also have obstacles to overcome. This is exactly why we put many efforts into constantly bettering our already great feedback culture by involving our management and ensuring they are there every step of the way.

You+Us
You+Us

By working with innovative technologies that support an outstanding product we came with full force to build the Financial Operating System for e-commerce. Taxdoo is the place for all those great minds who wish to make an impact with their work. Because we believe that what drives real change in the world is the people that make it.

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Meet the Team

Our Department page covers all the necessary pieces to complete the puzzle.

Meet the department